Shipping policy

Orders placed from Monday to Friday 16:00 GMT will be processed and shipped the following business day.

Orders placed on weekends and public holidays will be processed and shipped two business days later.

No deliveries are made on weekends or public holidays.

Standard delivery time: 3-5 Business Days after processing and shipping.

Free standard shipping on all orders in the United Kingdom. 

Delivery to another country/region is not possible.

Isa Sim is unable to deliver to PO boxes or APO/FPO addresses.

Items remain the property of Isa Sim until receipt of final payment.

Our delivery partner, Royal Mail, handles all shipments.

When ordered by the last delivery dates communicated, items will usually be delivered on time. Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. Isa Sim can assume no liability in such cases.

We do not ship orders or schedule deliveries on public holidays, therefore deliveries may take longer than expected during these periods.