Care Information

CARE INSTRUCTIONS FOR RESIN

The beauty of all Isa Sim resin artwork is that each piece is handmade and absolutely unique.

Please follow the advice below:

  • Artwork should never be exposed to direct sunlight. We use a high-quality heat-resistant epoxy resin with UV stabilizers, but it is still recommended that these pieces are kept away from direct sunlight to prevent yellowing and fading over time.
  • Do not allow resin to get too hot, this can cause the item to become bendy or could possibly change its shape.
  • If a hot drink leaves a ring mark on an coaster, run the item under warm water and the ring should disappear.
  • Resin cannot be put in the dishwater, microwave or oven.
  • To maintain the condition of your resin item, simply wipe the surface with a dry, soft cloth after each use. Most dirt and/ or dust will wash off with warm water.
  • For a more through clean, use a mild cleaner such as a gentle soap or glass cleaner. Avoid any product that contains abrasives, acids or ammonia.
  • Avoid contact that may scratch your item.

 

 

CARE INSTRUCTIONS FOR JEWELLERY

All Isa Sim jewellery is traditionally crafted and therefore very delicate. As a result, special care is required.

Please follow the advice below:

  • Store your jewellery individually in the original Isa Sim packaging or a soft pouch to avoid damage.
  • Polish your jewellery frequently with a lint free cloth to maintain its original sparkling condition.
  • We recommend to always place the jewellery on last, as a finishing touch to an outfit, and remove it first when undressing.
  • Don’t forget to remove your Isa Sim jewellery before showering, swimming or using products such as perfume, hairspray, soap, or lotion. Such products may harm the metal, cause discoloration or cause a loss of brilliance. This is especially important for our gold-plated pieces which are more prone to oxidation and tarnishing.
  • Avoid hard contact that may scratch or chip your jewellery.

 

CARE INSTRUCTIONS FOR PORCELAIN

The charm of all Isa Sim porcelain artwork is that each piece is individually hand-painted and completely distinctive and exclusive. 

Please follow the advice below:

  • Not microwave, oven, or dishwasher safe.
  • Hand wash only with a soft sponge and dish soap. Do not scratch or use abrasive products.

 

CARE INSTRUCTIONS FOR PHONE GRIPS

The fun thing about Isa Sim resin phone grips is that each piece is handmade and truly one-of-a-kind.

Please follow the advice below:

  • Wipe phone case with alcohol to remove any debris and oils and allow to dry.
  • Remove film from base of the phone grip.
  • This phone grip may NOT stick to any device that has an anti-fingerprint coating without a case. May not stick to silicone or waterproof cases.
  • Mount phone grip in the position you wish and press firmly. Enjoy your new phone grip!
  • Wear and tear on this item is normal, just like any phone grip. Epoxy resin will scratch if not treated with care.